Why Is My Canon Printer Offline? (Resolved)

If you are wondering ‘why is my Canon printer offline‘, then you are in the right place. Then, it can be very frustrating, especially when you need to print something urgently. A printer is offline, which means it is not able to communicate with the computer or network, and it won’t process print jobs. The issue can arise from issues like poor network connection, outdated printer drivers, incorrect printer settings, or a damaged USB cable.

However, troubleshooting steps can solve most of these problems. In the guide, I will explain all the common reasons and how to fix them.

Reasons Why Your Canon Printer Is Offline

There could be various reasons why your Canon printer is offline. The common reasons for this issue are:

Connection Issues
Loose wire or USB cable
Printer Sleep Mode
The printer is paused
Paper jam issue
Empty paper tray
Virus or malware attack
Outdated or corrupt drivers

Methods for Resolving Canon Printer Offline Issue

A Canon printer showing as offline can be caused by several issues. Here are some methods for troubleshooting the issue, which is why is my Canon printer offline:

Method 1: Check the Printer’s Power and Connection

Make sure your printer is on and properly connected to the same Wi-Fi network as your computer. Use USB or Wi-Fi.
If connected using a USB, try using a different port or cable.
Ensure that the printer is connected to the same Wi-Fi network as your computer.

Method 2: Restart Printer Spooler Service

When you encounter printing issues, you can resolve problems related to communication between your computer and printer by clearing the print queue.

Follow the below steps:

In the taskbar services, type services in the search box.
Then, from the results, select Services.
Now, right-click on Print Spooler and select Restart.

Again, right-click on Print Spooler and choose Properties.
Set the Startup type to Automatic status, and if not, set it to be. Then, click the OK icon to save your settings.
Reboot your computer and try printing your file to see if your printer is working.

Method 3: Disable the Use Printer Offline Feature

To disable the Use Printer Offline feature, you can uncheck the box that indicates your printer is offline and follow the below steps for more detailed steps and move on with the blog to learn more about why is my Canon printer offline:

On Windows 10

If you have a Windows 10, follow the below steps to perform this option:

Go to Start, and enter the Control panel in the search bar.
In the search results, tap on Control Panel.

Then, click on Devices and Printers.
Under the printer section, choose your Canon printer. Then, choose See what’s printing.
Choose Printer, and under this, check if Use Printer Offline is unchecked or not.

Click Printer again, and this time hit Cancel All Documents.
Finally, print your file to see if your Canon printer works.

Method 4: Reinstall Your Canon Driver

One of the main causes of why my Canon printer is offline is that you are using a faulty or outdated printer driver. To fix the problem, you need to reinstall the printer driver:

On your keyboard, press the Windows key R at the same time and open a Run box.
Then, type devmgmt.msc in the box and click the OK icon.
Under the Print queues, find your printer driver and right-click on the Uninstall device.

Method 5: Disable Firewall Antivirus

If you were wondering why is my Canon printer offline, then above you read all the reasons. Now, sometimes, a firewall or antivirus software can block the printer’s connection. Follow the below steps:

Open the Start menu and search for Windows Security.
Choose Firewall and network protection.
Next, disable Windows Defender Firewall for both private and public networks, then hit the OK button.

Troubleshooting Tips to Fix Common Errors

Now that you know all the reasons and how you can fix them with all the methods, it is time to try the below steps to troubleshoot common issues:

A simple restart can resolve connectivity issues.
If you have tried the above methods and failed, then you can try to uninstall and reinstall the printer on the computer.

Final Words

In conclusion, troubleshooting why my Canon printer is offline can be complicated by common issues. Common causes include connectivity issues, such as a loose cable if the printer is in offline mode and outdated driver problems on your computer. But do not worry; follow the above methods to solve your issues easily.

To fix this issue, try the above steps. They will help you resolve the problem efficiently and ensure a smooth and hassle-free printing experience.

FAQs

How can I bring my Canon printer back online?

You can try the following steps if you want it to bring online:

Make sure the printer is powered on and connected to the network.
Restart both the printer and the computer.
Check the printer status in the computer settings and set it as the default printer.

Could firewall settings be causing my printer to offline?

Yes, firewall settings can cause a printer to go offline. This is because a firewall can block communication between the printer and the computer. Check your firewall settings to make sure that it is temporarily off, and you can fix the issue.

What does it mean when printer is offline?

When your printer is offline, it cannot communicate with your computer or network. This can happen due to connection issues. The printer driver might be outdated, and if the document is stuck in the printer queue, the printer settings might be causing issues. If these issues occur, you can solve them with the troubleshooting guide.